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How to file a Complaint We want to know if you think you have been treated badly or unfairly. WIC is a federally funded program so we cannot always solve your problem on the local level but we will do our best to bring your concerns to those who can make a change. If you have local complaints or questions call us at our main office at (352) 392-4493 or 1 (800) 4WIC KID. If you would like to talk to someone at the state WIC office the toll free number is 1 (800) 342-3556. If you do not qualify for the WIC program of if you have been taken off the WIC program, you may appeal the decision by requesting a fair hearing. In a fair hearing, you are given the opportunity to tell why you think you were not treated fairly by the WIC program. You tell your reasons to a "hearings officer" who does not work for the WIC program. After listening to you and the WIC staff, the hearings officer makes a decision that is based on the facts and program rules. If you want a fair hearing, you should write, call or visit your local WIC office. The staff will help you with your request. You can also write to: Department
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